I am writing to express our gratitude and thanks for the support that we recently received from Brad regarding a very complex and time sensitive network issue.
Brad took full responsibility over our situation and gave us a 110% percent, until all issues where resolved fully.Brad’s attention to detail and ability to bridge the communication gap between technical support and sales is a quality that I have not ever seen nor experienced before.
With so many dedicate hosting vendors on the market today to choose from, it is people like Brad that make us glad we choose MaximumASP.
MaximumASP is committed to working with individuals and businesses to get the most out of our hosting services. We know
your time is better spent on developing your site, not troubleshooting a server. To support our customers' applications, our engineers
staff our data center 24 hours a day, 7 days a week, 365 days a year to manage the network infrastructure and top-of-the-line servers that host
our clients' critical sites and services.
We only employ the hosting industry's best Microsoft Certified Engineers and Developers to support our customers and our
infrastructure. You'll never contact us and get a minimum wage technician reading off a scripted screen. Your issues are
handled by industry professionals who have seen your problem and know how to resolve it.
Our Team Approach
Our team approach allows MaximumASP to maintain our infrastructure amd resolve customer support issues with the utmost effectiveness.
We have eight functional areas of technical expertise, ranging from Disaster Recovery to Network Security to Server Provisioning.
While all our engineers know a good deal about all these functional areas, this approach allows us to provide focused training to
teams of specialists and to "go deep" into relevant technologies and methodologies.
This means that even your most demanding issues
or requirements are handled efficiently by truly knowledgeable and experienced engineers, not just by support "generalists" using your
critical issue as an opportunity to learn something new.