FAQs - Service Level Guarantee

We stand behind a 100% network uptime guarantee because we have invested in redundant and reliable Juniper and Brocade high-end network equipment, quality network and server monitoring systems, redundant backup systems and have hired professional and experienced engineers and server administrators who can anticipate potential problems and emergencies.

To assist you with understanding our 100% network uptime guarantee please refer to Section 2.4 of our Terms of Service (TOS)